Goodwill

The intent of The Hero’s Quest is to act towards your personal information and opinions as well or better than we expect you to act towards us. Also, to act within the law and according to reasonable and acceptable duty of care regarding information on the Internet.

Information gathered by The Hero’s Quest

The information you provide us is used to deliver services, update our records and communicate with you about the products and services. Your email address may be used to send you periodic newsletters, from which you may opt out at any time.

We do not sell, trade or rent your personal information to third parties.

Some of your information may occasionally be shared with other companies that perform functions on our behalf. Citrix Online is such a case. It provides the online managed services GoToMeeting, GoToWebinar and GoToTraining that The Hero’s Quest uses to market its services and deliver training. Citrix Online maintains a comprehensive privacy policy which is available at gotomeeting.com and gotowebinar.com.

Citrix Online protects your personal information and opinions declared during webinars as part of its service to The Hero’s Quest. In-session information is end-to-end encrypted and only accessible by the authorized organizer and participants during the webinar.

Any personally identifiable information that you share during a webinar can be read and collected by the organizer and participants. Results of question and answer sessions, posting of satisfaction levels, chat messages and polling by each participant are collected and available to the organizer. Webinars may also be recorded and saved for future playback by the organizer and participants.

Who to contact for additional inquiries

For further questions regarding the privacy of your information please contact The Hero’s Quest through the ‘Contact Us’ link on this website; or phone +612 9896 6135; or write to The Hero’s Quest, 51 Cornelia Road, Toongabbie NSW 2146, Australia.