See how unconditional acceptance that ‘people are as they are now’ is the most ethical and effective basis for relationships and leadership.

Understand how obligation and accountability are the basis for correcting unhelpful behaviours.

Know how reciprocity is always active in both directions between leaders and associates, whether it is obvious or not.

Use empathic listening techniques to understand with colleagues and keep communication genuine and open.

Have a framework for actively promoting trust in relationships between individuals and groups.

Reciprocity is the foundation of all successful relationships. Use a well proven skill for guiding reciprocity in your group to achieve and maintain synergy.

See the interactions between obligation, accountability and reciprocity that are so influential in making relationships work or fail.

Use empathic listening techniques to understand with associates when coaching.

Use ethical standards, obligation, accountability and reciprocity to help associates with relationships.

Set a high ethical standard and live it scrupulously with no free riders and no double standards.

Start and maintain a positive wave of obligations followed up with vigilant accountability for reciprocity.

Be good at justice, fairness and equal right to opportunity to retain high performers.